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Hardware Fundamentals ( A+)
Basic Electronics, Number Systems, Boolean Algebra, Digital Electronics, Microprocessors
Motherboard, CPU and Memory, Disk Drive storage - Floppy & Hard Disk, SCSI Drives CD & DVD ROMs and Writers, I/O Ports and Serial, Parallel and USB Interface, Keyboard and Mouse, Adapter Cards, Modem and Multimedia, Printer interfaces and Supplies, Monitor and Display Interfaces, Laptops and Palmtops
Building a PC System, Upgrading components, Troubleshooting, Preventive maintenance, Viruses & Anti Viruses
Networking Fundamentals (N+)
Networking concepts, OSI Model and Network Protocols, Networking Devices, Cabling and Connectors, 802 Standards, Ethernet, Switches and Bridges, TCP/IP Protocol Suite, IP Addressing, DNS, SNMP, DHCP, Network Applications, WAN Technologies, Remote Access Protocols, Network Security, NOS, OS Client Support, Firewalls, Proxy Servers, Intranet and Extranet, Windows Security, Diagnostics & Troubleshooting
Installing, Configuring, and Administering Microsoft Windows® XP Professional :
Install and upgrade to Windows XP Professional, Automate an installation of Windows XP Professional by using answer files and Uniqueness Database Files (UDFs), or by using the Microsoft Windows 2000 System Preparation Tool , Configure and manage hardware with Windows XP Professional, Manage disks, Configure and manage file systems, Troubleshoot boot process & system issues, Configure the desktop environment, desktop customization, Configure and support TCP/IP, Configure Windows XP Professional to operate on Windows networks, Support remote users, Configure Windows XP Professional for mobile computing, Monitor resources and performance
Managing and Maintaining a Microsoft Windows Server 2003 Environment
Create and populate organizational units with user and computer accounts, Create and manage groups, Manage access to resources, Implement & Manage printing, Implement Group Policy, Manage the user and computer environment by using Group Policy, Audit accounts and resources Prepare to administer server resources, Configure a server to monitor system performance, Monitor system performance Manage device drivers, data storage & disaster recovery, Maintain software by using Microsoft Software Update Services |
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Implementing and Managing Microsoft Exchange Server 2003
Installing and Upgrading to Exchange Server 2003, Managing Recipients, Managing Public Folders, Managing Address Lists, Implementing and Managing Client Access with Internet Protocols, Managing Client Configuration and Connectivity
Linux basics
Linux Fundamentals, Linux File System, Linux basic commands, Using VI Editor, Text processing tools - grep, cut, sed, diff and patch, Managing permissions, Graphical GUI-GNOME, Managing Networking and printing Mailing and chat, Regular expressions patterns matching |